This Privacy Policy explains how ta365 collects, uses, stores, protects, and shares your personal information when you register and use our online casino and sports betting platform at ta365.org. We are committed to handling the personal data of every Filipino player with care, transparency, and full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing regulations.
Six core principles that guide how ta365 treats your personal information every single day.
ta365 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and legal compliance. We do not collect data "just in case."
Your data is used only for the specific purposes disclosed in this Policy. ta365 does not repurpose your personal information for unrelated commercial activities without your explicit consent.
All data transmitted between your device and ta365 is protected by industry-standard 256-bit SSL/TLS encryption — the same level used by Philippine banks and financial institutions.
ta365 does not sell, rent, or trade your personal data to third-party advertisers or data brokers, full stop. Your information is not a product we monetise at your expense.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your data. ta365 honours all data subject rights requests promptly and without unnecessary friction.
This Policy clearly identifies what data we collect, why we collect it, who we share it with, and how long we keep it. No hidden clauses. No buried exceptions designed to mislead Filipino players.
For the purposes of this Privacy Policy, the following definitions apply:
2.1 The Data Controller for all Personal Data collected through the ta365 Platform is ta365.org, operating in compliance with Philippine gaming regulations administered by PAGCOR and data protection obligations under the DPA and NPC regulations.
2.2 ta365 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data protection obligations. Players may contact the DPO through the support channels specified in Section 16 of this Policy.
2.3 ta365's data processing activities are registered with the National Privacy Commission in accordance with the DPA's registration requirements for personal information controllers processing sensitive personal information.
The following table summarises the categories of personal data ta365 collects, along with the primary purpose and legal basis for each category:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Philippine National ID, passport) | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, notifications |
| Financial Data | GCash number, Maya account reference, BPI/BDO/Metrobank account details (masked), USDT wallet address, transaction history | Deposit processing, withdrawal, AML compliance |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, session timestamps | Platform security, fraud detection, system performance |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions, bonus usage | Platform improvement, responsible gaming monitoring, personalisation |
| KYC Documentation | Scanned government ID, selfie with ID, proof of address documents, payment method verification documents | Regulatory compliance, identity verification, AML obligations |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Service delivery, dispute resolution, quality assurance |
| Marketing Preferences | Email/SMS opt-in status, promotional preferences, communication language preference | Consent-based marketing communications |
4.1 Directly from You. The majority of the personal data ta365 holds is provided directly by you through the following interactions:
4.2 Automatically Through Platform Use. When you access and use the ta365 Platform, our systems automatically collect certain technical and usage data, including your IP address, browser characteristics, device identifiers, pages visited, games played, and session activity. This data is collected through server logs, cookies, and similar tracking technologies (see Section 7).
4.3 From Third-Party Service Providers. In limited circumstances, ta365 may receive personal data from third parties including:
5.1 ta365 processes your personal data on one or more of the following legal bases recognised under the Philippine Data Privacy Act:
6.1 ta365 uses the personal data we collect for the following specific purposes:
6.2 Where you have opted in, ta365 may send you promotional emails and SMS messages about new games, special offers, tournaments, and other Platform news. You may unsubscribe from marketing communications at any time through the unsubscribe link in any email or by contacting our support team.
7.1 What Are Cookies. Cookies are small text files placed on your device by the ta365 Platform when you visit ta365.org. They serve essential and non-essential functions that contribute to the operation and improvement of the Platform.
7.2 Types of Cookies We Use:
7.3 Managing Cookies. You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ta365 Platform, including staying logged in between pages. Instructions for managing cookies are available in your browser's help documentation.
8.1 ta365 does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data is shared only in the following strictly limited circumstances:
ta365 engages carefully selected third-party service providers who process personal data on our behalf under documented data processing agreements. These include:
ta365 may disclose personal data to government authorities, regulators, law enforcement agencies, or courts where required or permitted by applicable Philippine law, including in response to lawful orders from PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), or other competent bodies.
In the event of a merger, acquisition, or sale of all or part of ta365's business assets, personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being imposed on the acquirer.
9.1 Some of ta365's third-party service providers may process personal data outside of the Philippines. Where this occurs, ta365 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that required under the Philippine DPA.
9.2 Safeguards for international transfers may include: adequacy decisions recognising the receiving country's data protection framework; standard contractual clauses approved by the NPC; binding corporate rules for intra-group transfers; or the specific consent of the Data Subject where appropriate.
9.3 Players may request information about the international transfer safeguards applicable to their personal data by contacting the ta365 DPO through the support channels in Section 16.
10.1 ta365 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal retention obligations. The following general retention periods apply:
10.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ta365's data destruction procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ta365. To exercise any of these rights, contact our Data Protection Officer through the channels described in Section 16.
Request a copy of the personal data ta365 holds about you, including information about how it is used and shared.
Request correction of inaccurate or incomplete personal data in your Account at any time.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to processing of your personal data based on legitimate interests, including direct marketing communications.
Receive a copy of personal data you provided to ta365 in a structured, commonly used, machine-readable format.
Request that ta365 restricts the processing of your personal data in certain circumstances, such as while a rectification request is pending.
11.1 ta365 will respond to data subject rights requests within thirty (30) days of receipt of a valid request. In complex cases, this period may be extended by a further sixty (60) days, with notification to the requester. Requests may be submitted through the live chat on ta365.org or by email to the address in Section 16.
12.1 ta365 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, and disclosure. These measures include:
12.2 Data Breach Notification. In the event of a personal data breach that is likely to pose a real risk of serious harm to affected Data Subjects, ta365 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay thereafter, as required under the DPA.
13.1 If ta365 becomes aware that personal data has been collected from an individual under the age of twenty-one (21), we will take immediate steps to delete that data and close the associated Account. If you believe that ta365 may have inadvertently collected data from a minor, please notify us immediately through the contact channels in Section 16.
13.2 ta365 employs age verification procedures at Account registration and may require additional age verification documentation (e.g., government-issued ID showing date of birth) before activating an Account or processing withdrawals.
14.1 The ta365 Platform may contain references to or integrations with third-party services including payment processors (GCash, Maya, BPI, BDO, Metrobank) and game content providers. When you interact with these third-party services, you are subject to their respective privacy policies and terms of service.
14.2 ta365 is not responsible for the privacy practices of third-party service providers. We encourage players to review the privacy policies of any third-party service through which they transact in connection with ta365, particularly GCash and Maya, which are independently operated by G-Xchange Inc. and Paymaya Philippines Inc. respectively.
14.3 ta365 conducts due diligence on all third-party Data Processors and requires them to implement data protection standards consistent with the DPA through contractual data processing agreements.
15.1 ta365 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this Policy indicates when the current version came into force.
15.2 Where amendments are material — meaning they significantly change your rights or our data processing activities — ta365 will notify registered players via email and/or in-platform notification at least fourteen (14) days before the changes take effect, where practicable.
15.3 Your continued use of the ta365 Platform after the effective date of any amendments constitutes your acknowledgment of the revised Policy. If you do not agree with any changes, you may request Account closure as described in the ta365 Terms and Conditions.
16.1 General Privacy Inquiries. For general questions about this Privacy Policy or ta365's data processing practices, contact the ta365 support team through the 24/7 live chat on ta365.org. Average response time via live chat is under 2 minutes. Support is available in English and Filipino.
16.2 Data Subject Rights Requests. To exercise any of the data subject rights described in Section 11 (access, rectification, erasure, portability, objection, restriction), please submit your request through the ta365 live chat and specifically request to be connected with the Data Protection Officer team. You may also send a written request to:
16.3 Complaints to the NPC. If you believe that ta365 has processed your personal data in violation of the Philippine Data Privacy Act and has not adequately addressed your concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC's complaints process and contact information are available through the NPC's official government channels.
Now you know exactly how ta365 protects your personal information. Join over 500,000 Filipino players enjoying live casino, slots, bingo, sabong, and sports betting — with GCash deposits and fast withdrawals. Must be 21+.
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